Adding competitors to projects is one of the recent changes to Ubersuggest. We hope you’re enjoying our newly improved Dashboard. Because of that, it may cause some confusion in terms of how it works. If you’re experiencing issues with it, kindly check the following procedures. I’m getting a loading wheel, and can’t proceed. For websites […]
All posts by Íris Costa
Why is Ubersuggest treating me as a free user?
There are a couple of reasons why the system downgrades users to free. A downgraded user faces more significant limitations and quickly “Upgrade Warnings” messages. To confirm that the downgraded happened, please go to your Billing Settings pages: https://app.neilpatel.com/en/settings/billing and update the billing information if necessary. Now, Ubersuggest downgraded your account because it did not detect […]
Can I suggest a feature?
We love hearing from our community! If you have any feature idea or recommendation, kindly reach out to us at support@ubersuggest.com and we’ll be glad to communicate your suggestion to the right team and add it to our board of feature requests. Nevertheless, we will continue adding other features and improvements to Ubersuggest.
Can I change my email address? (PRO members)
Unfortunately, the ability to switch emails at the moment is not a possibility on Ubersuggest settings. That is a request that our team is already aware of, and we hope to tackle it in the future. We understand that this can be inconvenient sometimes, and we appreciate your patience and understanding. If you have any […]
Can I add users to my account?
Sadly, Ubersugegst doesn’t offer the ability to add users to your account yet. We understand how important it can be to share tools like Ubersuggest with other team members. On the other hand, we’ve implemented a new login process that makes it easier to share credentials with other teammates. Now users can create accounts instead […]
Is there another way to log in apart from using Google?
Yes, it is. Ubersuggest now offers 2 types of log ins: Google log in, and a log in we provide using a email and password you choose. To log in or subscribe, kindly visit https://app.neilpatel.com/en/login. You’ll see the page below, and will be able to choose which one you prefer. Important: Users that registered their […]
Can I get a refund?
Ubersuggest offers a 30-day refund guarantee in case you feel the tool is not for you. Please, keep in mind that it’s a 30 days money-back guarantee. We will also check if you are eligible to receive a refund under the mentioned policy. If you would still like to proceed with your cancellation and refund, send […]
How do I reset my password?
If you’ve subscribed to Ubersuggest before the 28th of October, you will need to log in using the “Sign in with Google” button. That’s because you first created your account using that method. Please, go to the following link and try to log in as instructed: https://app.neilpatel.com/en/login. Users that registered their accounts with the “Sign in with Google” […]
Can I find lost and new backlinks using Ubersuggest?
Sadly, the backlink feature won’t show you exactly which backlinks you’ve earned or lost. On the other hand, it’s possible to export the results we show and keep tracking them on your personal spreadsheet. In order to do só, kindly visit the Backlink section, type the domain you would like to see data for and […]
How to Connect the Dashboard with Google Search Console
From now on, Ubersuggest allows you to connect to Google Search Console Directly on the Dashboard. Subscribing with the same email address as a properly on Google Search Console is not mandatory anymore. For each project, it’s possible to add different Google Search Console properly depending on the project have added on the Dashboard. This […]