You probably have experienced a bug before, not necessarily with us. Despite their inconvenience, bugs are relatively normal to have in complex tools like Ubersuggest. We have a team dedicated to test and do quality checking. Unfortunately, we can’t reproduce all our user’s environments, and sometimes bugs will appear. If you have found a bug […]
All posts by Íris Costa
Understanding the SEO Analyzer
What is a Site Audit? Ubersuggest’s SEO Analyzer helps users identify On-Page SEO issues or errors that could be holding your site back from its potential. The Site Audit is one of the most complex features in Ubersuggest. Besides the technical output, many external variables influence a successful crawl, and Ubersuggest doesn’t control all of […]
Why is Ubersuggest treating me as a free user?
There are a couple of reasons why the system downgrades users to free. A downgraded user faces more significant limitations and quickly “Upgrade Warnings” messages. To confirm that the downgraded happened, please go to your Billing Settings pages: https://app.neilpatel.com/en/settings/billing and update the billing information if necessary. Now, Ubersuggest downgraded your account because it did not detect […]
Can I suggest a feature?
We love hearing from our community! If you have any feature idea or recommendation, kindly reach out to us at support@ubersuggest.com, we’ll be glad to communicate your suggestion to the right team and add it to our board of feature requests. Nevertheless, we will continue adding other features and improvements to Ubersuggest.
Can I add users to my account?
Sadly, Ubersugegst doesn’t offer the ability to add users to your account yet. We understand how important it can be to share tools like Ubersuggest with other team members. On the other hand, we’ve implemented a new login process that makes it easier to share credentials with other teammates. Now users can create accounts instead […]
Is there another way to log in apart from using Google?
Yes, there is. Ubersuggest now offers 2 types of log ins: The Google log in, and a log in we provide using a email and password you would like. To log in or subscribe, kindly visit app.neilpatel.com/en/login. You’ll see the page below, and will be able to choose which one you prefer. Important: Users that […]
Can I get a refund?
Please, keep in mind our refund policy: “We provide a one-time 7-day free trial for monthly subscriptions. For annual and lifetime subscriptions, we offer a 30-day, no questions asked, money-back guarantee.” – Which you can find it here: https://app.neilpatel.com/pricing. If you would still like to proceed with your cancellation and refund, send us an email at […]
How do I reset my password?
If you’ve subscribed to Ubersuggest before the 28th of October, you will need to log in using the “Sign in with Google” button. That’s because you first created your account using that method. Please, go to the following link and try to log in as instructed: https://app.neilpatel.com/en/login. Users that registered their accounts with the “Sign in with Google” […]
Can I find lost and new backlinks using Ubersuggest?
Sadly, the backlink feature won’t show you exactly which backlinks you’ve earned or lost. On the other hand, it’s possible to export the results we show and keep tracking them on your personal spreadsheet. In order to do só, kindly visit the Backlink section, type the domain you would like to see data for and […]
How to Connect the Dashboard with Google Search Console
From now on, Ubersuggest allows you to connect to Google Search Console Directly on the Dashboard. Subscribing with the same email address as a properly on Google Search Console is not mandatory anymore. For each project, it’s possible to add different Google Search Console properly depending on the project have added on the Dashboard. This […]