How do I change my credit or debit card?

Once you’re logged in to Ubersuggest, just move your mouse cursor over on the icon on the topmost part of your page that has your photo. Then click on Account Settings, and head over to Billing settings. Once you visualize the ‘Payment method’ section, click Update. A modal will show up where you can now […]

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Can I get an invoice in my company’s name?

Yes. It is possible to get an invoice in your company’s name. Suppose you don’t require any specific information on the invoice. You can go here https://app.neilpatel.com/en/settings/billing and download your invoices. In case you do need any additional information on your future invoices such as your company name, information, VAT number, and anything else that you need to have included […]

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Why is the CAPTCHA on Ubersuggest so annoying?

We understand that CAPTCHA protection can be frustrating and even interrupt your workflow. The CAPTCHA verification you’re getting on Ubersuggest is expected to happen if you’re loading reports repeatedly. The verification process is a means for Ubersuggest to be protected against spammers and scrapers who will slow down your experience with our tool.  We’re working […]

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I was on the free trial and got upgraded. Can I get a refund?

From the moment you started your free 7-day trial, you entered your credit card details contingent on an automatic upgrade when the trial ended, that is, if you didn’t cancel before the end of the trial period. Although this is how most free trials work, we apologize for not making it clearer during that initial […]

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Why does Ubersuggest say that my site has zero traffic?

Until your website starts gaining more traction, you may see that many of the available SEO tools, Ubersuggest PRO included, reporting little-to-no traffic on your site. The reason being is that all SEO tools work based on estimates. If you’re not ranking well for many keywords, they’ll just assume you’re not getting much, if any, […]

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Will my credit/debit card be charged during my free trial?

You can use Ubersuggest PRO absolutely free of charge during the 7-day trial period. Your credit/debit card will only be charged once the initial free-trial period of seven days has been completed. During the seven days of the free trial, however, you won’t be charged anything. You may get a notice from your credit card […]

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Can I white label my reports?

At the moment, Ubersuggest doesn’t yet offer you the ability to generate white-label reports that you can use with your clients or for your own companies. In fact, the majority of our reports will only offer you the ability to generate CSV exports, but not other formats, although we are working to add different types […]

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