Category: Account

The Tier 0 Lifetime is a plan that will function similarly to a FREE account in some aspects and others like an Individual Plan. Some of the features where you will notice a difference: Projects: in Tier 0, you can only add 1 one project and track up to 25 keywords. In Tier 1 (Individual Plan), you can […]

There are a couple of reasons why the system downgrades users to free. A downgraded user faces more significant limitations and quickly “Upgrade Warnings” messages. To confirm that the downgraded happened, please go to your Billing Settings pages: https://app.neilpatel.com/en/settings/billing and update the billing information if necessary. Now, Ubersuggest downgraded your account because it did not detect […]

Unfortunately, the ability to switch emails at the moment is not a possibility on Ubersuggest settings.  That is a request that our team is already aware of, and we hope to tackle it in the future. We understand that this can be inconvenient sometimes, and we appreciate your patience and understanding. Please feel free to […]

Sadly, Ubersugegst doesn’t offer the ability to add users to your account yet. We understand how important it can be to share tools like Ubersuggest with other team members. On the other hand, we’ve implemented a new login process that makes it easier to share credentials with other teammates. Now users can create accounts instead […]

Yes, there is. Ubersuggest now offers 2 types of log ins: The Google log in, and a log in we provide using a email and password you would like. To log in or subscribe, kindly visit app.neilpatel.com/en/login. You’ll see the page below, and will be able to choose which one you prefer. Important: Users that […]

Please, keep in mind our refund policy:  “We provide a one-time 7-day free trial for monthly subscriptions. For annual and lifetime subscriptions, we offer a 30-day, no questions asked, money-back guarantee.” – Which you can find it here: https://app.neilpatel.com/pricing. If you would still like to proceed with your cancellation and refund, send us an email at […]

To cancel your free account and remove all your data, head to Account Settings, and press the bottom “delete my account”. Done. Now, all your data is removed from our site.

Yes, when you downgrade your Ubesuggest account, you’ll lose information on rakings and historical data, it will automatically remove any projects you have created. When you sign up again using the same email account, your previous information will not show anymore. That means you would need to start from scratch and add your projects again […]

Ubersuggest has recently added a feature to be able to login using your preferred email address along with your password. This was added around the end of October. Now you have the option to either use your Google account or your email address and password to sign up for Ubersuggest. If you registered and used […]