Category: Account

There are a couple of reasons why the system downgrades users to free. A downgraded user faces more significant limitations and quickly “Upgrade Warnings” messages. To confirm that the downgraded happened, please go to your Billing Settings pages: https://app.neilpatel.com/en/settings/billing and update the billing information if necessary. Now, Ubersuggest downgraded your account because it did not detect […]

Unfortunately, the ability to switch emails at the moment is not a possibility on Ubersuggest settings.  That is a request that our team is already aware of, and we hope to tackle it in the future. We understand that this can be inconvenient sometimes, and we appreciate your patience and understanding. If you have any […]

Sadly, Ubersugegst doesn’t offer the ability to add users to your account yet. We understand how important it can be to share tools like Ubersuggest with other team members. On the other hand, we’ve implemented a new login process that makes it easier to share credentials with other teammates. Now users can create accounts instead […]

Yes, it is. Ubersuggest now offers 2 types of log ins: Google log in, and a log in we provide using a email and password you choose. To log in or subscribe, kindly visit https://app.neilpatel.com/en/login. You’ll see the page below, and will be able to choose which one you prefer. Important: Users that registered their […]

Ubersuggest offers a 30-day refund guarantee in case you feel the tool is not for you. Please, keep in mind that it’s a 30 days money-back guarantee. We will also check if you are eligible to receive a refund under the mentioned policy. If you would still like to proceed with your cancellation and refund, send […]

To cancel your free account and remove all your data, head to Account Settings, and press the bottom “delete my account”. Done. Now, all your data is removed from our site.

Yes, when you downgrade your Ubesuggest account, you’ll lose information on rakings and historical data, it will automatically remove any projects you have created. When you sign up again using the same email account, your previous information will not show anymore. That means you would need to start from scratch and add your projects again […]

Ubersuggest has recently added a feature to be able to login using your preferred email address along with your password. This was added around the end of October. Now you have the option to either use your Google account or your email address and password to sign up for Ubersuggest. If you registered and used […]