You can upgrade your subscription if you want to add more projects, track more keywords, or audit more pages on your website. To do this, after logging in to Ubersuggest, just click on the Plans and Pricing button near your profile picture. Or you can go directly to the pricing page link: https://app.neilpatel.com/en/pricing and select […]
Category: Payments & Billing
I bought the Lifetime offer (Individual plan), can I upgrade later?
Every user who took advantage of the lifetime offer will have to keep using the Individual plan under the email they registered when signing up to Ubersuggest. If you think that you need to upgrade to a higher plan because of the Individual plan limits, we recommend signing up for another plan using another Gmail […]
Prices and currency don’t correspond to my location
When subscribing, if the prices appear in a currency that doesn’t correspond to the location you are at the moment, all you need to do is open the pricing page in an incognito window, or even clear your cache. Here you can find instructions on how to do that in each browser. However, the prices […]
How do I change my billing cycle?
You can easily change your billing cycle from monthly to yearly or yearly to monthly. In order to do that, you need to head to your Account Settings. On the Account Settings, you will click on the Subscription Settings tab, and there you will find the “Billing period” option to change. No need to worry […]
I canceled my subscription but I got charged anyway
As mentioned on our support article How do I cancel my subscription?, every user must process their cancellation request at least 24 hours before their due date or before their trial period ends. If you hadn’t canceled it before the end of the trial period or before your due date, you were probably automatically charged. […]
How do I cancel my subscription?
Ubersuggest is a non-contract service that can be canceled at any time. To cancel your subscription, you need to take the following steps: Hover on your profile picture on the top right corner of your screen Select Account Settings Go to the tab Subscription Settings Click Cancel To avoid any undesired charges, you must cancel […]
How do I change my credit or debit card?
Once you’re logged in to Ubersuggest, just move your mouse cursor over on the icon on the topmost part of your page that has your photo. Then click on Account Settings, and head over to Subscription settings. Once you visualize the ‘Payment method’ section, click Update. A modal will show up where you can now […]
Can I get an invoice in my company’s name?
Yes. It is possible to get an invoice in your company’s name. In order for us to provide you with this, please send an email to support@neilpatel.com with your company information, VAT number, and anything else that you need to have included in their invoice. Our support team will promptly generate an invoice for you […]
I was on the free trial and got upgraded. Can I get a refund?
From the moment you started your free 7-day trial, you entered your credit card details contingent on an automatic upgrade when the trial ended, that is, if you didn’t cancel before the end of the trial period. Although this is how most free trials work, we apologize for not making it clearer during that initial […]
Will my credit/debit card be charged during my free trial?
You can use Ubersuggest PRO absolutely free of charge during the 7-day trial period. Your credit/debit card will only be charged once the initial free-trial period of seven days has been completed. During the seven days of the free trial, however, you won’t be charged anything. You may get a notice from your credit card […]