How do I change my credit or debit card?

Once you’re logged in to Ubersuggest, just move your mouse cursor over on the icon on the topmost part of your page that has your photo. Then click on Account Settings, and head over to Billing settings. Once you visualize the ‘Payment method’ section, click Update. A modal will show up where you can now […]

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Can I get an invoice in my company’s name?

Yes. It is possible to get an invoice in your company’s name. Suppose you don’t require any specific information on the invoice. You can go here https://app.neilpatel.com/en/settings/billing and download your invoices. In case you do need any additional information on your future invoices such as your company name, information, VAT number, and anything else that you need to have included […]

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I was on the free trial and got upgraded. Can I get a refund?

From the moment you started your free 7-day trial, you entered your credit card details contingent on an automatic upgrade when the trial ended, that is, if you didn’t cancel before the end of the trial period. Although this is how most free trials work, we apologize for not making it clearer during that initial […]

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Will my credit/debit card be charged during my free trial?

You can use Ubersuggest PRO absolutely free of charge during the 7-day trial period. Your credit/debit card will only be charged once the initial free-trial period of seven days has been completed. During the seven days of the free trial, however, you won’t be charged anything. You may get a notice from your credit card […]

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Why is my debit/credit card not getting accepted?

The payment processor that is used by Ubersuggest is one of the leading solutions in the payments marketplace – Stripe. It does work with the vast majority of credit and debit cards, but we’ve seen that some cards are either being declined. Among the reasons why this may have happened, the three main reasons why cards […]

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Does Ubersuggest offer discount codes/coupons or special rates?

At the moment, Ubersuggest doesn’t offer any discount codes or coupons for the PRO version of the tool. If you’re just getting started, you can use our Free 7-Day Trial to use Ubersuggest PRO as much as possible so you can collect all the data you need for your first steps. This is a great […]

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Can I add other payment options? (I don’t have a credit card.)

If you don’t have a credit card, you are still able to sign up using a debit card. At the moment, Ubersuggest is unable to accept alternatives beyond these two as our current payment processor doesn’t give us that ability.  With that being said, Ubersuggest’s team of engineers is working to figure out other ways […]

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